Executive Summary
The Company
  • Established in 2002
  • Business Focus in Facility Management Services
    • Security Service
    • Cleaning Service
    • Labor Supply Service
    Business Operations
  • Established 6 branches for efficient & effective business management (Jakarta, Lampung, Cikarang, Semarang, Bali and Makassar)
  • Implementation of Quality Management System IS0 9001: 2015 to standardize business processes
  • Number of customer growths from 122 customers in 2016 up to 582 customers in 2023
  • Number of headcount growths from 1,305 employees in 2016 up to 15,068 employees in 2023
  • Vision
    Helping customers to run their business peacefully
    Mission
    Excellence in everything we do
    4 Strategic Pillars
    GROW
    Strategic Initiative : SHELTER JUARA
    G
    Grab More Customers
    SHE
  • Sustain Existing Customer
  • Help Customer with wider service portfolio
  • Expand to new territory
  • R
    Reinforce Sustainabillity
    LTE
  • Look out operational excellence
  • Technology adoption for greater competitiveness
  • Enhance partnerships
  • O
    Outstanding Brand
    R
  • Reach relevant communities to enhance presence & awareness
  • W
    Widen Business Opportunity
    JUARA
  • Join with relevant professional associations
  • Unleash potential funding
  • Access new business channels
  • Realize strategic business incubations
  • Attain greater added value through synergy, merger, acquisitions
  • Milestone
    Award & Certification
    Picture1

    Gold Certification SMK3

    Picture2

    ISO 9001 : 2015 Certification
    PT. SHELTER NUSANTARA

    Picture3

    ISO 9001 : 2015 Certification
    PT. SHELTER NUSA INDAH

    Picture4

    The Most Trusted Outsourcing Company Of The Year

    Picture4

    Indonesia International
    Service Excelent Award 2020

    Picture4

    Platinum Award YPPI News
    PT. Shelter Nusantara

    Revenue Growth 2010 – 2023 (in IDR Million)
    Headcount Growth 2010 - 2023
    Net Profit Margin Growth 2019 - 2023
    Business Plan 2022 - 2026
    grow
    Growing More Customers
    2022
  • We’re targeting to have 595 customers with 10,908 employees
  • 2023 - 2024
  • Total portfolio of 1,085 customers with 19,243 employees by end of 2024.
  • Expansion of new branch offices by business acquisition
  • 2025 - 2026
  • Total portfolio of 1977 customers with 34,7 13 employees by end of 2026
  • More expansion of new branch offices by business acquisition
  • grow
    Reinforce Sustainability
    2022
  • To provide an appropiate training on our employee to meet customers needs
  • To develop and launch IT application system for supporting Shelter facility management services
  • 2023 - 2024
  • Build an academy to provide ready-to- use qualified personnel of Security and Cleaning services
  • Integrate all Shelter business processes with IT
  • 2025 - 2026
  • 100% integrated IT systems for all Shelter business processes
  • Expand Shelter's academy in several areas in Indonesia
  • grow
    Outstanding brand
    2022
  • Shelter corporate rebranding efforts
  • Enable Digital Marketing Strategy through all Social Media platforms and Google Web Services
  • 2023 - 2024
  • Become one of leading facility managemen services brand in Indonesia
  • Become the most active, followed, and known facility management services company in all social media platforms
  • 2025 - 2026
  • Become one of Indonesia Employers of Choice Corporation
  • Become one of the respected & reputable corporation in Indonesia
  • grow
    Widen business perspective
    2022
  • Launch Shelter SaaS products (attendance, security, and cleaning appications)
  • 2023 - 2024
  • To acquire subsidiary companies in facility management services as part of branch expansion plans
  • 2025 - 2026
  • To acquire more subsidiary companies in facility management services as part of branch expansion plans and expand Shelter business size
  • Shelter Customer Service

    Pilih kebutuhan anda

    Shelter Customer Service

    Form Pelatihan

    Form Pengaduan

    Shelter Customer Service

    Form Head Office

    Shelter Customer Service

    Form Jakarta

    Shelter Customer Service

    Form Jawa Barat

    Shelter Customer Service

    Form Jawa Tengah

    Shelter Customer Service

    Form Jawa Timur

    Shelter Customer Service

    Form Sulawesi